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Customer Retention

noun
/ˈkʌs.tə.mər rɪˈten.ʃən/

Meaning

The ability of a company or product to retain its customers over some specified period.

Example Sentences

High customer retention increases business sustainability.

Synonyms

Client Loyalty, Customer Satisfaction, Brand Stickiness

Antonyms

Customer Loss, Churn Rate, Client Drop

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