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Customer Retention

noun

/ˈkʌs.tə.mər rɪˈten.ʃən/

Meaning

The ability of a company or product to retain its customers over some specified period.

High customer retention increases business sustainability.

Client Loyalty, Customer Satisfaction, Brand Stickiness

Customer Loss, Churn Rate, Client Drop

The action of defending from or resisting attack; protection from harm or danger.

A body of fundamental principles or established precedents according to which a state is governed.

The quality of being economical in use or expenditure; not wasteful.

a spice made from the seed of the fruit of an evergreen tree, used in cooking and baking

a small bird with bright blue and orange feathers that catches fish by diving into water

A basic structure underlying a system, concept, or text; an essential supporting structure.